Notes for Applicants (Individuals)

• Individual Booking applies to booking of 1 to 5 tickets only. For booking of 6 or more tickets, please refer to Group Booking.
• Bookings can be made 5 to 60 days prior to the scheduled date of visit.
• The registration counter will open 10 minutes before each individual session to allow for counter booking of any remaining places in a tour group.

Notes for Applicants (Groups)

• Group Booking applies to booking of 6 to 20 tickets only. For booking of 1-5 tickets, please refer to Individual Booking.
• Group Booking can be made 5 days to 90 days prior to the scheduled date of visit.
• The maximum number of visitors in each session is 20. Subject to the MiC Resources Centre tour design, the group may be further divided into sub-groups during the guided tour period.

General Notes for All Applicants

• All bookings will be processed on a first-come-first-served basis. A notification e-mail will be sent to the applicant to confirm the booking.
• Failure to provide sufficient and accurate data may affect the processing time and the outcome of the application.
• After a booking is confirmed, it can be cancelled online if required.
• Applicants wishing to change a confirmed booking should cancel the booking and then make a new booking.
• The MiC Resources Centre reserves the right to approve or reject any application.
• Children under 12 years old must be accompanied by adults.
• Visitors should arrive at the MiC Resources Centre Reception 10 minutes before the tour starts. Otherwise, their places will be released.
• Late comers who arrive at the MiC Resources Centre 10 minutes or more after the start of the tour will not be allowed to join the tour.
• Applicants failing to show up at the time of a confirmed booking without prior notice may be given a lower priority in their future applications.
• Use of public transport is encouraged. Parking for the disabled and Rehabus can be arranged subject to availability.
• Any use of the MiC Resources Centre logo in marketing and promotional materials must be approved by the MiC Resources Centre in advance.
• Representatives of visiting groups are responsible for the behaviour and safety of the visitors throughout the visit.
• For safety reasons and to avoid injuries, visitors must comply with all posted notices, and directions or requests made by staff of the MiC Resources entre. Please show common courtesy and do not use profanity or engage in any unsafe, illegal, or offensive behaviour during visits.

Tropical Cyclone Warning Signal No.8 or Above:

• When Tropical Cyclone Warning Signal No. 8 or above is hoisted before the commencement of a tour, the tour(s) will be cancelled. Visitors can re-schedule the tour online or arrange a refund of the entrance fees after MiC Resources Centre is re-opened.

• When Tropical Cyclone Warning Signal No.8 or above is hoisted during MiC Resources Centre guided tour, the tour will be suspended. Visitors will be asked to provide their contact information for refund or tour rescheduling purposes before leaving MiC Resources Centre.

Black Rainstorm Warning:

• If the Black Rainstorm Warning is issued before the MiC Resources Centre opening hours, MiC Resources Centre will be closed and the guided tours will be cancelled until the Warning is lowered.

• If the Black Rainstorm Warning is issued while MiC Resources Centre is open, the MiC Resources Centre will remain open as usual.

Cancellation of Inclement Weather Warning:

• If the Tropical Cyclone Warning Signal No. 8 or above or Black Rainstorm Warning is cancelled during MiC Resources Centre opening hours, the MiC Resources Centre Guided Tours arrangements are as follows: